Credit Control Supervisor

Full description

Campus Pretoria Department Finance Number of Positions 1 Location - Town / City Pretoria Minimum Education Level Diploma | Advanced Certificate Job Advert Summary Eduvos is looking to employ a Credit Control Supervisor at our Pretoria campus on a permanent basis. Type of appointment : Permanent Purpose: To reduce Eduvos debt through the management of the credit control team. Minimum Requirements - National Diploma / Certificate in Financial Accounting / Credit Management or Degree in Finance - At least three to five years’ experience in a debt collection management role Duties and Responsibilities Debt Collection - Collection targets need to be met - Each student need to be phoned at least twice a month on overdue accounts - Conversations with sponsors need to be completely documented - Reduction in aging of outstanding debt - Integrity of data Maintenance of Student accounts - Statuses need to be completed accurately on a monthly basis - Timeous update of account status - Statuses need to be reviewed for month-end Reviewing of students enrolled - Validate enrollments Student suspension - Students with overdue debt suspended - % of students retained - Every student / sponsor on the possible suspension list contacted - Reduction in aging of outstanding debt - Converting students into good standing Review of age analysis - Allocate accounts to credit controller - Identify risk accounts per credit controller - Action identified handover accounts Load new collections in payment platform - Identify due accounts - Load collection Debt strategy rollout – planning, scheduling, monitoring, control, corrective action Reporting on debt statistics Collaborate with internal stakeholders for resolution of queries Feedback to customer/ credit controller on outcom Functional and Behavioural Competencies Functional Competencies: - Proficiency in MS Office - Ability to work with numbers - Telephone etiquette / email - Deep understanding of credit management systems - Ability to work well under pressure - Conflict Management Skills Behavioural Competencies: - Initiative and responsibility - People leadership and development - Constructive teamwork - Effective communication (verbal and written) - Analysis and judgment / problem solving - Systematic approach (planning and organising) - Steadiness (emotional tenacity)