Recoveries Collections Consultant

Full description

Business Unit Hollard Insure Job Family Operations - including Claims, Policy Servicing, Underwriting and Retentions Department Specialist Claims Services Job Type Classification Permanent Job Grade C2 Reporting To Recoveries & Liabilities Manager Number of Positions 1 Location - Town / City Parktown Job Advert Summary Hello… an exciting new opportunity has become available in our Hollard Insure Division. We are looking to recruit a Recoveries Collections Required Knowledge and Experience What You Will Bring: - 3-5 years' experience in short-term insurance recoveries, debt collection, uninsured third-party recoveries, subrogation, liability management, claims legal support, or pre-litigation recoveries. - Experience negotiating settlements, repayment arrangements, and Acknowledgements of Debt. - Exposure to motor claims, liability assessment, recoverability analysis, and recovery portfolio management. - Experience working within an automated, workflow-driven, or digitally enabled operating environment. - Exposure to AI-assisted tools, predictive analytics, portfolio segmentation models, and performance dashboards. - Experience using claims, collections, or workflow management systems such as Olympus, AJS, CRM, or similar platforms. - Experience working within regulated financial services, insurance, legal recoveries, or collections environments. - Participation in operational improvement, digital transformation, or recovery optimisation initiatives. Educational Requirements - Matric / Grade 12. - Relevant short-term insurance, claims, legal, paralegal or liability claims training. - Previous experience in debt collecting, debtor book management, collections follow-up, payment negotiation and recovery of outstanding debt is required