Store Operator

Full description

Position summary Industry: Wholesale & Retail Trade Job category: Retail Operations Location: Vanderbijlpark Contract: Permanent Remuneration: Market Related EE position: No Introduction We are seeking a highly motivated, results-driven, entrepreneurial, and innovative Store Operator to oversee the day-to-day operations and sales performance of our store. This role requires a well-rounded individual capable of managing operations independently under pressure while delivering exceptional customer service and ensuring team success. Job description 1. Customer Service & Sales: · Provide outstanding customer service by understanding client needs and offering product recommendations. · Drive sales growth through proactive engagement , upselling, and building long-term client relationships. · Manage and monitor product categories, ensuring accurate weekly stock counts and well- organized displays. · Collaborate with the sales team to meet and exceed monthly performance targets (KPIs) . 2. Operations & Inventory Management: · Oversee stock levels , inventory processes, and warehousing operations to ensure seamless operations. · Conduct regular stock audits in line with established procedures. · Maintain product displays according to merchandising standards for an enhanced shopping experience. 3. Team Leadership & Administration: · Lead, motivate, and develop the team to achieve operational excellence. · Ensure compliance with administrative and operational protocols . · Support the team with customer transactions and after-sales service to ensure customer satisfaction . Minimum requirements · Matric or equivalent qualification · Entrepreneurial mindset and innovative thinking, with the ability to identify opportunities for growth. · Responsible and accountable for achieving both operational and sales objectives. · 2 years of management experience within the retail environment (preferably within the group). · Proficiency in SAP software and familiarity with Microsoft Excel and Word. · Strong organizational skills and attention to detail, with the ability to manage multiple tasks efficiently. · Deadline and results-driven, able to meet performance goals within set timelines. · Fluent in English and Afrikaans with excellent communication and interpersonal skills. · Proven success in sales with a passion for driving results. · Ability to work independently and under pressure, maintaining focus in a fast-paced environment. · Availability to work flexible hours, including weekends and public holidays.