Change Management Consultant (Temporary)

Full description

Position Type Permanent Role Family Human Capital Cluster Momentum Life Remote Opportunity Some of the time Location - Town / City Centurion Introduction Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms the Momentum Group provides practical financial solutions for people, communities and businesses. Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page. Role Purpose Provide operational change management support across Investo projects and initiatives to ensure that stakeholders are engaged, the business is prepared for change, and new solutions and ways of working are successfully adopted. The role will execute project-level change activities, such as including impact and readiness assessments, stakeholder engagement, communication, training coordination, implementation planning, reporting and administration, and more. This is a 12-month temporary role that will maintain continuity of project support while Investo develops and embeds its broader strategic Change Management capability. Requirements - Relevant experience providing operational Change Management support within projects, programmes or busines initiatives (essential) - Practical experience conducting change impact and readiness assessments (essential) - Experience in stakeholder engagement, communication planning and execution, training coordination and implementation planning (essential) Duties & Responsibilities - Provide hands-on Change Management support across assigned projects and initiatives. - Conduct change impact assessments to identify affected stakeholders, processes, roles, ways of working, risks and dependencies. - Conduct change readiness assessments and identify actions required to improve business preparedness and support successful implementation. - Develop and maintain project-level Change Management plans aligned to project milestones and implementation requirements. - Plan and execute stakeholder engagement activities across impacted business areas. - Identify key stakeholder groups and maintain stakeholder maps, engagement plans and action logs. - Develop and execute clear, audience-appropriate communication plans and communication content. - Coordinate communication activities with project teams, leaders and relevant enabling functions. - Identify training and enablement requirements in collaboration with project teams and subject-matter experts. - Coordinate training content, delivery, attendance, logistics and follow-up activities. - Support change implementation planning to ensure that people-related activities are completed before, during and after implementation. - Monitor stakeholder readiness, resistance and adoption risks, and recommend practical interventions where required. - Support project teams in resolving change-related risks, issues and dependencies that may affect implementation and adoption. - Maintain project Change Management documentation, reporting, plans, action logs and administrative records. - Provide regular updates on change progress, readiness, stakeholder engagement, communication, training, risks and outstanding actions. - Participate in relevant project, governance and implementation forums. - Ensure that Change Management activities are integrated into project delivery and business operations. - Capture lessons and feedback from implementation to improve future Change Management delivery. Competencies - Interacting with people - Articulating information - Examining information - Providing insights - Planning and organising - Producing output - Making decisions - Adapting to change - Change Management principles, methodologies and tools - Change impact and readiness assessments - Stakeholder analysis, mapping and engagement - Communication planning, content development and execution - Training coordination and delivery support - Change implementation planning and adoption support - Resistance, risk, issue and dependency management - Project reporting and administration - Planning, organising and prioritisation skills - Analytical and problem-solving skills - Well-developed written and verbal communication skills - Facilitation and presentation skills - Interpersonal, collaboration and influencing skills - Ability to manage multiple activities and stakeholder groups - Understanding of project delivery and business transformation environments