Exports Controller

Full description

Company RCL Foods Functions Customer Job Type Classification Permanent Location - Town / City Westville Job Description RCL FOODS is a deeply rooted South African food manufacturer that produces some of the country’s most-loved brands: Yum Yum peanut butter, Nola mayonnaise, Ouma rusks, and Selati sugar, just to name a few. At the heart of our culture and strategy is our Purpose – WE GROW WHAT MATTERS – which encapsulates our belief in collectively doing that little more to create a positive impact that matters. Visit our website at: www.rclfoods.com We are on the hunt for an Export Controller with a strong customer service mindset and solid export experience to join our Growth Division in Durban . The role supports our Export Country Managers and acts as an important link between customers and internal teams to enable effective sales execution and seamless export operations. Minimum Requirements - National Diploma or Degree in Marketing, Business Science, Logistics or Supply Chain. - 3–5 years’ relevant experience. - Strong knowledge of export systems, processes and compliance requirements, including Customs & Excise, freight forwarding, shipping, banking, export risk management and VAT compliance. - Sound knowledge of Incoterms. - Advanced computer literacy, particularly Excel and PowerPoint. - Operational understanding of SAP authorisation and GRC. - Proficiency in English, with French or Portuguese advantageous. Duties & Responsibilities - Coordinate key export administration and provide day-to-day support to Export Country Managers. - Manage and screen export enquiries, ensuring opportunities are appropriately assessed and directed. - Coordinate with internal teams and external service providers to ensure customer, logistics, regulatory, quality and country requirements are met. - Support sales reporting, forecasting, pricing, deals, claims and outstanding-order management. - Work closely with freight forwarders, transporters, clearing agents and logistics partners to support a seamless route to market. - Coordinate export licences, regulatory requirements, plant compliance and country-specific packaging requirements. - Support customer relationships, promotions and sales activities in key export markets. - Maintain accurate export pricing, product information, catalogues and SKU/pack information. - Coordinate the resolution of customer quality complaints and product recalls, where required. - Travel locally and internationally when required. #LI-TS1