People Delivery Coordinator

Full description

About the role Join Shoprite as a People Delivery Coordinator based in Brackenfell, Western Cape, where your expertise in HR coordination, SAP and SuccessFactors HRIS platforms, and comprehensive employee lifecycle management will drive impactful people-centric solutions. As a crucial support role within our dynamic People Team, you will administer employee records, coordinate onboarding and offboarding processes, assist Talent Acquisition with interview scheduling and contract management, and ensure data integrity and compliance throughout HR operations. This entry-level to mid-level position demands strong organisational, numerical, and communication skills combined with a proactive, detail-oriented approach to managing multiple priorities with tight deadlines. Thrive in a collaborative environment that values precision, teamwork, and responsive service delivery aligned with Shoprite's commitment to employee engagement and operational excellence in one of South Africa's leading retail groups. What you'll do People Partner Support • Provide day-to-day administrative support to People Partners throughout the employee lifecycle (e.g., onboarding, changes, exits), ensuring consistency and compliance with company policies. • Assist in the preparation of documentation for employee relations cases, performance management processes, and organisational changes, ensuring timely and accurate submissions. • Coordinate logistics for employee engagement initiatives, training sessions, wellness activities, and other internal events, including scheduling and communication with participants. • Track and follow up on actions from People Partner meetings, initiatives, and employee engagement efforts to ensure accountability and progress. HR Administration • Maintain accurate employee records in HR/People systems (e.g., SAP, SuccessFactors), ensuring data integrity and compliance with data privacy standards. • Process employee status changes, contract amendments, and other supporting documentation with a high level of accuracy and confidentiality. • Support the preparation of reports and dashboards for People Partners and business stakeholders, utilising data to inform decision-making. • Ensure compliance with internal policies and external regulations related to People practices and data management. Onboarding & Offboarding Coordination • Coordinate onboarding logistics, including welcome communications, equipment requests, orientation scheduling, and introduction to team members. • Ensure all onboarding and offboarding documentation is completed, filed appropriately, and compliant with company standards. • Act as a point of contact for new hires and departing employees during their transitions, addressing inquiries and facilitating their experiences. Contractor & Biometric Support • Support onboarding and offboarding processes for contractor staff, ensuring compliance with internal policies and timely processing. • Track contract durations, renewal timelines, and liaise with vendors or agencies to maintain updated records. • Coordinate biometric enrollment sessions and maintain accurate records related to biometric data and employee access. Talent Acquisition Support • Schedule interviews and risk assessments while coordinating with hiring managers and recruiters to ensure a smooth recruitment process. • Prepare and issue employment contracts and offer letters, ensuring compliance with legal and organisational standards. • Maintain candidate records in the Applicant Tracking System (ATS), ensuring timely updates and data accuracy. What you bring - Bachelor's Degree or Diploma in Human Resources, Business Administration, or a related field is essential. - A minimum of 1-2 years' experience in HR coordination, recruitment administration, or a similar corporate role. - Prior experience supporting HR business partners or generalist HR functions, with a strong understanding of end-to-end HR processes is preferred. - Proficiency in HRIS platforms such as SAP and SuccessFactors, including managing employee data with accuracy and confidentiality. - Excellent organisational skills with the ability to manage multiple priorities under tight deadlines efficiently. - Strong numerical and data processing abilities, capable of performing basic financial calculations and ensuring data integrity. - Exceptional communication skills, both written and spoken English, with the ability to present information clearly and concisely. - Detail-oriented with a rigorous approach to following procedures and maintaining compliance with policies and regulations. - Demonstrated capability to work collaboratively as a team player, fostering positive relationships and managing stakeholder expectations effectively. - Motivated self-starter with the ability to quickly learn new systems and adapt to evolving processes.